ResDiary: Worldwide Restaurant Reservations

ResDiary gives both consumers and restaurateurs more time to travel. It’s an extremely useful tool, whether you’re on the go looking for the perfect restaurant, or looking to manage your business wherever you are in the world.

Your Table is Waiting

CEO and Founder of ResDiary, Mike Conyers, said he built his company out of personal need. “I used to be a restaurateur myself and disliked all the reservation systems on the market. I was sick of paying over the odds in commission and using systems that were not fit for purpose. So I decided to build my own commission-free system in 2006.”

He started with an extremely small staff, but the company now supplies over 7,300 restaurants in 57 countries, seating 10.7 million diners each month. The reservation system is available to consumers anywhere, anytime in the world. The ResDiary Now app allows diners to quickly search and book tables on the go. It was designed to help people find restaurants even when they are already out and about. “It has a unique ‘Discover’ feature, which gives consumers the top-rated restaurants within a certain radius and allows them to reserve with just a couple of taps.”

Restaurateurs Can Relax

ResDiary offers restaurant owners a truly one-of-a-kind experience. “It’s no longer a case of just opening the door and serving good food,” stated Conyers. ResDiary provides the business owner with marketing tools that are tailored to each individual venue. By using the technology that ResDiary offers, restaurateurs can plan their operations more effectively and know when is best to offer more or less expensive pricing to attract diners. “Technology gives restaurateurs more time,” noted Conyers. “Not having to answer the phone to take bookings at all hours, or redo their table plan every time a reservation comes in, gives them more time to focus on other elements of their business…or even take some time off.”

The yield management feature allows restaurateurs the opportunity to control the amount of covers they take per 15/30 minute timeslot. “It means that restaurants can avoid the classic 7:30 pm bottle-neck that drives chefs, in particular, crazy, while encouraging diners to book a little earlier or later,” said Conyers. This is perfect for both the restaurateur in that they can control this feature wherever they are in the world (as long as they have an internet connection) and gives the diner (even someone who is a traveler on the go) time to eat where they want when they want. Conyers continued, “The feature really helps restaurants to fill traditionally quiet times, which increases their revenue. It’s also great for diners as their experience is usually much better if they’re not arriving at the same time as every other customer that evening.”

Tips for Travelers

There are a variety of online reservation websites, but another unique feature of ResDiary is their City Guides, which give visitors an insight into various cities. “We have a team of in-house content creators who often write blog posts and Top Venue guides for tourists and people just looking for a great restaurant,” said Conyers. The company’s ResDiary Now app and the consumer portal allow travelers to “see where the best venues are near them. Both are location based and filtered by top rated venues, cuisine types, distances or price ranges.”

Reserving Has its Rewards

An additional perk for travelers and frequent diners is access to ResDiary’s valuable partnerships. For example, their main travel rewards program partner is Avios. “Diners can make a reservation at a participating restaurant and receive Avios points in return. It’s a great way for restaurants to receive incremental business as many Avios holders are frequent travelers looking for places to dine in new areas.” Avios is part of the International Airlines Group. It is essentially travel reward currency for various airlines. Members can turn everyday spending into travel – flights, hotels, days out, upgrades and more.

ResDiary also has additional partnerships with British Airways, VisitScotland, Uber and more, explained Conyers. “It’s always good to have ways to attract tourists and drum up extra business. These partnerships are great for this – the restaurant receives extra exposure and the customer has a quick, simple way to discover new places to go.”

Running Your Restaurant in the Cloud

Since ResDiary is a cloud-based system and instantly available to anyone with an internet connection and log-in details, it’s a great tool for busy travelers and restaurateurs alike. Those on the go, who may be unfamiliar with a particular city not only have the ability to make reservations, but to read verified reviews right at their fingertips. And business owners can “see what is happening in real time in their venue from pretty much anywhere, pull off reports at any time and constantly have an overview of their business,” replied Conyers.

So whether you’re planning your next trip to a new restaurant down the street or planning your dinner reservations for your restaurant halfway across the world, having ResDiary in your back pocket may be your perfect travel companion.