With competition for the consumer fiercer than ever before, companies are constantly looking for an edge anywhere they can get it. NICE Systems believes its software offerings can give companies the advantage necessary to get ahead and stay there even in the most transformational of times. “NICE is all about empowering organizations to create exceptional customer experiences, using advanced omnichannel analytics, automation, artificial intelligence and cloud capabilities,” said Aviad Abiri, vice president of Portfolio Sales Enablement at NICE. Abiri spoke to RewardExpert about the advantages of becoming a NICE client.

A cyber attack can be devastating, resulting in major losses to a company’s finances and reputation. But a cyber attack against critical infrastructure can also be deadly. Think about what could happen if hackers took control of a chemical plant, grabbed a hold of a nuclear power station, shut down the electrical grid or contaminated an area’s water supply. That’s where Maryland-based cybersecurity startup Dragos finds its niche.

Founded by former employees of the National Security Agency (NSA), Dragos focuses on protecting industrial control systems (ICS), which form the beating heart of infrastructure that millions of people depend on. Matt Cowell, director of product marketing at Dragos, spoke to RewardExpert about how the company can help keep businesses and the public safe.